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Terms & Conditions

Whether or not this agreement is signed by you, this Bliss Cruise Terms and Conditions agreement shall be deemed accepted and agreed upon by you and any other persons traveling with you on the same ticket and are bound by all terms and conditions set out in this agreement.

In addition, you and your companions on the same cruise ticket are bound by Terms and Conditions of the cruise line. It is your responsibility to review the cruise line Terms and Conditions available on their website when you check in online.

Bliss Cruise acts only as an agent and shall not be responsible for acts, delays, interruptions, cancellations, expenses, loss of life, injury, hospitalization or omissions of charter cruise lines, airlines, hotels, resort operators, transportation companies, other cruise lines, tour operators and any other suppliers providing services.

A deposit is necessary to confirm your reservation on a Bliss Cruise. Each cruise will have a Deposit and Payment schedule posted on the booking website. Depending upon the time of booking, the payment may be broken into staggered payments. Consult the Bliss Cruise website for payment schedule.

Failure to make payments or make final payment on the due date may subject your reservation to cancellation.

If paying by credit card, all progress payments will be made automatically on the due dates. You are responsible for notifying your travel professional to request a change in your form of payment or if your charge card expires anytime during the scheduled payment dates.

Money orders and major charge cards such as American Express, Visa and Master card are accepted as payment for deposits and progress payments. Make your money order payable to your travel provider.

Progress payment dates are set for each cruise based on the sail date of the cruise. The dates are posted with the cruise details.

Cabin rates and fees are posted in U.S. Dollars $. Cabin rates are expressed as double occupancy based on an adult couple, 21 years of age or more; one male and one female.

When Bliss Cruise has applied your deposit or full payment, your rate is secure except in the event of substantial increases in operating costs, fuel surcharges, tariffs or taxes prior to the departure date. In such cases, Bliss Cruise reserves the right to add a surcharge, not to exceed $70 per person. All assessed government or quasi-government fees and taxes are subject to change without notice at any time, and Bliss Cruise reserves the right to add a surcharge for these fees and taxes whether you have a confirmed booking under deposit or have made final payment. Should Bliss Cruise lower the rate for the specified class of accommodation on the ship, you will receive the difference in an onboard credit for the cruise. This credit must be used on the cruise and is not refundable. In addition, the cruise line reserves the right to add a fuel surcharge, subject to guidelines defined in the website of the cruise line.

Additional costs for Gratuities, Government taxes, Port Charges, Security and other fees are not included in the cabin price per person. These additional fees will be listed separately from the cabin price as one amount in the Bliss Cruise. The fees are subject to change as defined in the previous paragraph.

Bliss Cruise controls all inventory on the ship and there may be a situation whereby a cabin change may be made within the same cabin category. Should this occur, Bliss Cruise will provide a $100/cabin onboard credit.

Bliss Cruise will maintain a "Cabin Guarantee List" for each cabin category. Any cancellation will be filled via the Guarantee List first. To be eligible for the "Cabin Guarantee List" a customer must first purchase and pay a cabin deposit.

NOTE: Should any client decide that they will not be attending the Bliss Cruise charter, the sale will be a cancellation and the appropriate monies as outlined on the Bliss Cruise booking link will be refunded to the client. As the inventory is owned by Bliss Cruise, the client cannot sell the cabin to anyone else.

Any cabin purchased from Bliss Cruise, or one of its Travel Affiliates, is for the cabin ONLY. Any special pricing, promotions, offers or discounts of any type offered by the cruise line for one of their regular scheduled voyages are not part of the Bliss Cruise program and will not be honored. In addition, some cabins may have limited amenities during a Bliss Cruise charter.

Cancellations may be made at any time for any reason. Cancellations must be made in writing. No verbal cancellations will be accepted.

Send the written Cancellation Request via email to:

Cancellations are governed by and subject to the cancellation refund policy as defined on the Bliss Cruise website. Each client has the right to cancel their cruise for any reason and will receive their appropriate refund. Please be advised that Bliss Cruise also has the absolute right to cancel any clients booking for any reason whatsoever. Should this occur, Bliss Cruise will provide a 100% refund to the client.

All cabins and bookings require double occupancy, one male one female. In the event a client arrives at the dock unannounced as a single, they may be denied access with no refund. However, on a case by case basis, Bliss Cruise may allow the client to board with a minimum of a $750.00 charge.

The terms of the cancellation policy and fees are subject to change and are specific for each cruise. See the individual cruise page for policy details.

The Cruise Line is establishing protocols and procedures related to public health and safety, as may be updated, revised, amended or otherwise changed from time to time by the Cruise Line in its sole discretion (“Cruise Line’s Public Health and Safety Protocols”) in order to mitigate against the spread of SARSCoV- 2/COVID-19. As an express condition to allow the Cruise to proceed, the Purchaser agrees to comply with the Cruise Line’s Public Health and Safety Protocols as they may be updated from time to time, as well as any applicable government or regulatory orders. Purchaser shall ensure that its Passengers become familiar with and comply with the Cruise Line’s Public Health and Safety Protocols and all applicable regulatory orders, which may include, but not be limited to, mandatory SARS-CoV-2/COVID-19 testing, mandatory face coverings and physical distancing measures while on the Vessel.

Purchaser will communicate the Cruise Line’s Public Health and Safety Protocols and all sailing guidelines to each Passenger prior to the Cruise, which incudes, without limitation, via email, website, newsletters or any communication mediums that Purchaser reaches Passengers. Prior to boarding, Passengers will be required to complete any Covid-19 related acknowledgements and comply with any Covid-19 related requirements as is generally implemented on the Cruise Line’s Passengers, which may include, without limitation, the Cruise Line’s Guest Health, Safety and Conduct Policy, health or safety instructions, or other posted signage. Failure to do so by Purchaser or any Passenger will lead to the applicable Passenger and its traveling party being denied boarding or constitute cause for removal from the Vessel without any refund.

You are responsible for consulting with your travel professional to add optional travel protection insurance for certain events causing delay or cancellation of your travel arrangements and cruise. Click here to get a quote now.

Bliss Cruise strongly recommends that all guests travel with a passport that is valid for at least 6 months beyond the end of the cruise. It is the sole responsibility of the guest to identify and obtain all required travel documents for the entire cruise vacation and have them available when necessary. These appropriate, valid travel documents - passports, visas, and inoculation certificates - are required for boarding and re-entry into the United States and other countries.

Guests who do not possess the proper documentation may be prevented from boarding the ship or from entering a country and may be subject to fines. No refunds will be given to individuals who fail to bring proper documentation.

Passengers are solely responsible to maintain in their possession all passports, visas and other travel documents required for embarkation, travel and disembarkation at all ports of call. Passengers assume full responsibility to determine through their travel agent or the appropriate government authority the necessary documents.

Each client will receive a Reservation number which will enable them to do the necessary pre-boarding check in on the cruise lines own website. When completed, your boarding document should be printed for embarking the ship. Luggage tags may also be printed at that time for attaching to your luggage before boarding the ship, subject to the time limitations of the cruise line.

Where a client has no access to a computer, physical cruise documentation will be produced for a $50/person.

Guests are responsible for adhering to the ship's schedule, itinerary and boarding times at embarkation and in each port of call. Bliss Cruise will not be responsible for expenses incurred by any passenger such as airline, taxi, hotel or transfers costs for failure to adhere to the ship's itinerary, schedule or embarkation process.

Should the chartered vessel be ordered to depart any port of call or port of embarkation early due to an order from the U.S. Coast Guard, Port Agent or other authority due to forecast bad weather conditions, no compensation will be due from the Bliss Cruise or the cruise line.

Should the cruise line or Bliss Cruise experience delays due to mechanical problems, substitution of alternate itineraries, acts of terrorism, adverse weather conditions, riots, labor unrest, civil uprisings or any other reason, the cruise line has the right to cancel, change, substitute, postpone scheduled itinerary or port of call without prior notice. Neither Bliss Cruise nor the cruise line shall be responsible for failure to adhere to scheduled arrival and departure times in any of the ports of call.

Passengers understand and agree that Bliss Cruise and the cruise line has a zero tolerance policy for illegal activity and shall report such activity to the appropriate authorities.

Bliss Cruise and the cruise line may also change accommodations, alter or cancel any activities of, deny service of alcohol to, confine to a stateroom or quarantine, search the stateroom, property or baggage of any Passenger, disembark or refuse to embark any Passenger at any time, without liability, at the risk and expense of the Passenger, when in the sole opinion of Bliss Cruise or the Captain, feel the Passenger's conduct or presence is believed to present a possible danger, security risk or be detrimental to himself or the health, welfare, comfort or enjoyment of others, or is in violation of any provision of this Agreement.

Should one passenger in a cabin be ejected from the ship for any of the above reasons, all passengers in that cabin will be removed from the ship without refund.

Bliss Cruise engages professional photographers and videographers who produce publicity and promotional photos and videos during your cruise. This agreement shall be taken as an approval by you, as well as, your traveling companions and occupants in your cabin to permit Bliss Cruise, its employees, staff and successors, all rights in perpetuity to use without restriction your photograph or image in all media, marketing, promotions and other legal publicity without restriction at the discretion of Bliss Cruise. You release Bliss Cruise, the cruise line and supplier staff, owners and employees from any expense, loss, damage or claims arising from use, display, broadcast, use or sale of your image or voice.

If you elect not to participate in any publicity or promotion of Bliss Cruise's current or future, marketing, campaigns or publicity, you may revoke this agreement in writing upon arrival or at any time before the end of the cruise and your return to the dock. After your return, your right to revoke this agreement shall be permanently waived.

Each guest must also sign an "Acceptable Behavior Policy" form which will define specific "cruise related" activities which will and will not be tolerated. Each guest must sign the agreement before boarding the ship. Refusal to do so will constitute a "No Show" and you will be denied boarding.

The U.S. Department of Treasury's Office of Foreign Asset Control (OFAC) administers a variety of trade embargoes and economic sanctions programs that are applied to some countries.

Currently, the most restrictive measures are imposed against the following Sanctioned Countries: Cuba, Iran, Sudan, North Korea and Syria

U.S. law prohibits us from providing services and engaging in business transactions with individuals and entities located in or residents of these Sanctioned Countries. This prohibition also extends to doing business with Sanctioned Countries indirectly through third parties. This means we cannot, either directly or indirectly through a third party market or sell vacations, make bookings, reserve tours or excursions, and provide other travel-related services to individuals or entities located in or residents of these Sanctioned Countries. To ensure compliance with these laws, we must adhere to these requirements. We know these restrictions can be challenging to our business because we operate in a global market, but as we continue to expand our operations we must maintain our vigilance in adhering to applicable trade sanctions laws.

Arbitration shall be used for alleged violation of civil rights, discrimination, consumer or privacy laws, or for any losses, damages or expenses relating to or in any way arising out of or connected with this contract or passenger's cruise, no matter how described, pleaded or styled, shall be referred to and resolved exclusively by binding arbitration pursuant to the United Nations convention on the recognition and enforcement of foreign arbitral awards (New York 1958), 21 U.S.T. 2517, 330 U.N.T.S. 3, 1970 U.S.T. LEXIS 115, 9 U.S.C. §§ 202-208 ('The Convention‛) and the Federal Arbitration Act, 9 U.S.C. §§ 1, ET SEQ., (‚FAA‛) and shall be heard solely in Miami, Florida, USA to the exclusion of any other forums.

The arbitration shall be administered by the American Arbitration Association under its commercial dispute resolution rules and procedures, which are deemed to be incorporated herein by reference. Neither party will have the right to a jury trial nor to engage in pre-arbitration discovery except as provided in the applicable arbitration rules and herein, or otherwise to litigate the claim in any court. The arbitrator's decision will be final and binding. Other rights that passenger or carrier would have in court also may not be available in arbitration. An award rendered by an arbitrator may be entered in any court having jurisdiction under the convention or FAA. Passenger and Bliss Mgt, LLC further agree to permit the taking of a deposition under oath of the passenger asserting the claim, or for whose benefit the claim is asserted, in any such arbitration.

All parties agree, that the verdict of the arbitration panel shall be final and binding on all parties.


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