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FAQ

Frequently Asked Questions

Here are the answers to your frequently asked questions for an adult only vacation.

There are no hard liquor, beer, or other non-alcoholic beverages allowed onboard the ship. You may bring wine or champagne on boarding day and it is limited to two, 750ml bottles per stateroom and may be subjected to an additional cost if consumed in public.

We highly recommend guest sail with their valid US Passport book.
Note: It is important to check the expiration date on your passport to confirm that it will still be valid at least six (6) months after your travel dates.

U.S. citizens on closed-loop cruises (cruises that begin and end at the same port in the U.S.) may use your official government-issued Birth Certificate and a supporting government-issued Photo ID, denoting photo, name and date of birth, if you do not have a valid US Passport. BOTH documents must match the name on your reservation. Otherwise, it may result in delay or possible denial of boarding. A "birth certificate" is issued by a government agency (federal, state, county, city, etc.). This document is legal proof of citizenship that can be used by U.S. citizens for certain international travel. For states that have a "short form" and "long form", whichever document is government issued with the guest's full name, birth date and US birth place (city and state), is acceptable. A "birth notice" or "Certificate of Live Birth" issued by a hospital or other type of medical facility but it is not an approved travel document.

Non-US Citizens will require a passport and the necessary visa for entry into the United States.

No refunds will be given to individuals who fail to bring proper documentation.

Yes. To make the check-in process run more smoothly and you have all the required documents for traveling, we ask that you do so at least 72 hours before your sail time.

The cruise ship operates on a cashless basis and all purchases are charged to your Onboard Expense account tied to your room that you set up at the time of check in.

If you’re all set with your SetSail Pass and your bags are tagged, look for the SetSail Pass designated areas and present your documents for validation to board the ship and begin enjoying your cruise.

If you did not check in online, you will be required to do so at the pier at least 2 hours prior to your sail time.

The boarding time is specified on your Guest Vacation document. Please pay special attention to that time because they will not allow you to board the ship before its ready.

No. Unfortunately, not all Captain's Club & Crown and Anchor loyalty status amenities are included on a charter cruise as they would be on a regular sailing.

The following is valid for our charters on Royal Caribbean ships.

  • Pinnacle Club Member (700 + C&A Points) will receive the following perks:
    • Priority Embarkation and Debarkation
    • Access to Concierge Club (Suite Lounge for Oasis Class ships) and Diamond Club
    • Access to Chops breakfast
    • VIP Pool Deck Seating / For Oasis Class ships, access to Suite Sun Deck
    • 6 daily drink vouchers up to $14 each (except Starbucks and Bionic Bar)
    • Priority Access to Theater & Ice Shows. For Oasis Class ships, Aqua Theater Events.
    • Internet – one device per member
    • Access to Suite Only area on Labadee
    • One complementary wash ($34.99) and fold laundry
    • Regular nightly Crown & Anchor points earned based on cabin category
  • Diamond Plus (175 - 699 C&A Points) will receive the following perks:
    • Access to Diamond Club
    • 5 daily drink vouchers up to $14 each (except Starbucks and Bionic Bar)
    • Priority Access to Theater & Ice Shows. For Oasis Class ships, Aqua Theater Events.
    • Regular nightly Crown & Anchor points earned based on cabin category
  • Diamond (80 - 174 C&A Points) will receive the following perks:
    • Access to Diamond Club
    • 4 daily drink vouchers up to $14 each (except Starbucks and Bionic Bar)
    • Regular nightly Crown & Anchor points earned based on cabin category
  • Gold (2 C&A Points), Platinum (30 C&A Points), & Emerald (55 C&A Points) members will receive the following perks:
    • Regular nightly Crown & Anchor points earned based on cabin category

The following is valid for our charters on Celebrity ships.

  • Zenith Members will receive the following perks:
    • Premium drink package
    • Complimentary Internet (one device)
    • One bag of laundry per person
    • Regular nightly Captain’s Club points based on cabin category
  • Elite Plus Members will receive the following perks:
    • 3 complimentary drinks per day between 5 pm to 7 pm, from the complimentary drink menu (All bars except Martini Bar)
    • 240 complimentary internet minutes
    • Regular nightly Captain’s Club points based on cabin category
  • Elite Members will receive the following perks:
    • 2 complimentary drinks per day between 5 pm to 7 pm, from the complimentary drink menu (All bars except Martini Bar)
    • Regular nightly Captain’s Club points based on cabin category
  • All other members will receive the following perks:
    • Regular nightly Captain’s Club points based on cabin category

The following is valid for our charters on Celebrity ships.

  • For Royal Suite and higher
    • Priority embarkation and debarkation
    • Access the Retreat Sundeck
    • Access to Michael’s Club/Retreat Lounge
    • Access to Luminae Restaurant for lunch and dinner & Blu for breakfast
    • One liquor bottle per room (Standard bottle is Vodka)
    • One Internet package per person (Premier package)
    • One bag of laundry or dry cleaning per person, complimentary pressing.
    • Mini bar in room for mix, water, and beer
  • For Celebrity Suites and higher
    • Priority embarkation and debarkation
    • Access the Retreat Sundeck
    • Access to Michael’s Club/Retreat Lounge
    • Access to Luminae Restaurant for lunch and dinner & Blu for breakfast
  • For Aqua Sky Suite (Equinox only)
    • Priority embarkation and debarkation
    • Access the Retreat Sundeck
    • Access to Michael’s Club/Retreat Lounge
    • Access to Luminae Restaurant for lunch and dinner & Blu for breakfast, lunch and dinner
    • Access to all Aqua Class amenities
  • For Sky Suite
    • Priority embarkation and debarkation
    • Access the Retreat Sundeck
    • Does NOT receive access to Michael’s Club/Retreat Lounge
    • Access to Luminae Restaurant for lunch and dinner & Blu for breakfast
  • For all Aqua Class and Concierge Class Staterooms
    • All will be the same as regular sailing

The following is valid for our charters on Royal Caribbean ships.

  • For Grand Suite and higher
    • Priority Embarkation and Debarkation
    • Access to Concierge Club
    • Access to Suites Lounge
    • Access to Chops breakfast
    • VIP Pool Deck Seating
    • Priority Access to Theater & Ice Shows
    • Access to Suite Only area on Labadee
  • For Junior Suites
    • Priority Embarkation
    • Does NOT receive access to Suites Lounge

The following is valid for our charters on Royal Caribbean Oasis Class ships.

  • For Star Class: Royal Loft Suite (RL), Ultimate Family Suite (US), Villa Suite (VS), Star Loft Suite (TL), Spacious Aqua Theater Suite with Lg Balcony 2-Bedroom (A1), Aqua Theater Suite with Lg Balcony 2-Bedroom (A2)
    • Expedited Boarding and Departure (Genie assist)
    • Priority Embarkation and Debarkation
    • Access to Suite Lounge
    • Access to Costal Kitchen
    • Royal Genie
    • Access to Suite Sun Deck
    • Internet – one device per member
    • Priority Access to Theater, Ice Shows, and Aqua Theater Events
    • Access to Suite Only area on Labadee
    • One complementary ($34.99) wash and fold laundry
    • Priority Dining Reservation
  • For Sky Class: Spacious Aqua Theater Suite with Lg Balcony 1-Bedroom (A3), Crown Loft Suite (L1), Owners Suite (OS), Grand Suite (GS), Grand Suite 2-Bedroom (GT)
    • Priority Embarkation and Debarkation
    • Access to Suite Lounge
    • Access to Costal Kitchen
    • Access to Suite Sun Deck
    • Priority Access to Theater, Ice Shows, and Aqua Theater Events
    • Access to Suite Only area on Labadee
    • Priority Dining Reservation
  • For Sea Class: Junior Suite (J3 and J4)
    • Priority Embarkation
    • Does NOT receive access to Suite Lounge

For information on lost items while aboard, please call (800) 256-6649 and choose option 2.

  • Adventure tours such as horseback riding, mountain biking, parasailing, rain forest hiking, and 4x4 off-roading.
  • Beach and Water Adventures such as whitewater rafting, glass-bottom boat tours, romantic sunset cruises, deep-sea fishing, kayaking just to name a few.
  • Golfing
  • Sightseeing and/or City Tours
  • And so much more…

Yes. There are 2 options available to stay connected while on the cruise ship for an additional charge. There is Wireless Internet Access (Wi-Fi) and Internet Café/Workstations.

Special needs guests are always welcome onboard Bliss Cruise. We will make sure all special needs are properly taken care of to ensure a pleasant experience on their adult vacation. If you require special needs assistance, please notify our Access Department in writing by fax to 954-628-9622 or email at special_needs@rccl.com.

For the safety of our guests and crew, there are certain items that are not allowed on board. If these are found, they will be confiscated. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned. Prohibited items are at the discretion of the Chief Security Officer and the Staff Captain and include, but are not limited to:

  • Illegal drugs and substances
  • Candles, incense, coffee makers, clothes irons, travel steamers and hot plates (Items that generate heat or produce an open flame. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. NOTE: The only exception to this policy are curling irons and hair straighteners. Matches and normal lighters are allowed onboard. However "torch lighters" and novelty lighters that look like guns are not allowed onboard. Torch lighters emit a powerful concentrated flame, and are therefore prohibited.)
  • Electrical extension cords
  • Firearms and ammunition, including realistic replicas
  • Sharp objects, including knives and scissors*
  • Self-defense, including handcuffs, pepper spray, and night sticks
  • Alcoholic beverages** (Note: Alcoholic beverages that are purchased in ports of call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing.)

    Please refer to the cruise line's website for the complete list of prohibited items.
    * Personal grooming items such as safety razors are allowed. Scissors with blades less than four inches are allowed.
    ** Two bottles of wine per stateroom are allowed on embarkation day, subject to corkage fees.

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